Thank you for choosing World Port & Trade. Our commitment is to
provide you with high-quality products and services. If, for any
reason, you are not satisfied with your purchase, we offer a
straightforward Return and Refund Policy to ensure your peace of mind.
1. Returns:
a. You may return products within [X days] of receiving your order.
b. All returned items must be in their original condition, unused, and
with the original packaging.
c. To initiate a return, please contact our Customer Service team at
[contact@worldportandtrade.com] with your order number and details.
2. Refunds:
a. Once your return is received and inspected, we will notify you of
the approval or rejection of your refund.
b. Approved refunds will be processed to your original method of
payment within [X] business days.
3. Exchanges:
a. We currently do not offer direct exchanges. If you need a different
item, please return the original item and place a new order.
4. Damaged or Defective Items:
a. In the rare event that you receive a damaged or defective item,
please contact us immediately with photos of the product and
packaging.
b. We will arrange for a replacement or refund as per your preference.
5. Shipping Costs:
a. Shipping costs for returns are the responsibility of the customer
unless the return is due to an error on our part or a defective
product.
b. Original shipping costs are non-refundable.
6. Cancellations:
a. Orders can be cancelled within [X] hours of purchase. Please
contact us promptly if you wish to cancel your order.
7. Contact Information:
For any questions regarding our Return and Refund Policy, please
contact our Customer Service team at [contact@worldportandtrade.com].
This Return and Refund Policy is effective from [Date] and may be
subject to updates. Please check this page for the latest information.
Your satisfaction is our priority at World Port & Trade.
